When your advisor is quoting brakes, a tech is asking about parts, and a walk-in just hit the counter — the phone rings again. If it goes to voicemail, that job usually goes somewhere else.
While your team is busy on the floor, TorQi is answering calls, booking jobs, and updating your system in the background.
TorQi is the fully managed AI voice agent built specifically for
Auto Repair Shops.
That second or third call is often a new customer.
If it hits voicemail, they hang up and call the next shop on Google.
That’s not a marketing issue .
It’s an intake bottleneck.
TorQi fixes the intake layer of your business.
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Advisors juggling phones and counter traffic
Techs interrupting mid-call
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Parts on hold
Tow-ins arriving unexpectedly
Another call coming in
We do everything:
custom scripts based on your services, your tone, your scheduling rules
your shop management software, your calendar, your phones
live in under 24 hours, fully tested before a single real call
we monitor calls, adjust scripts, and improve performance every week
new hours, new services, new staff, seasonal promotions — just tell us and it's done
You never touch a dashboard to configure anything. You never write a script. You never troubleshoot an integration. Your only job is to run your shop. Our job is to make sure your phones are covered.
No other AI voice agent company in the automotive industry offers this.
Most sell you a tool. We run a service.
Greets callers in your shop’s tone
Collects customer and vehicle details
Asks what the vehicle is doing (no start, noise, overheating, vibration, etc.)
Identifies urgency (tow-in, safety issue, routine service)
No generic scripts.
No robotic confusion.
Built around your workflow.
Books diagnostic slots or repair appointments based on your real availability
Transfers emergency calls
Captures after-hours opportunities
Sends confirmations automatically
No generic scripts.
No robotic confusion.
Built around your workflow.
Greets callers in your shop’s tone
Collects customer and vehicle details
Asks what the vehicle is doing (no start, noise, overheating, vibration, etc.)
Identifies urgency (tow-in, safety issue, routine service)
Books diagnostic slots or repair appointments based on your real availability
Transfers emergency calls
Captures after-hours opportunities
Sends confirmations automatically
you don't configure any of this. Our team builds your agent, tests it across dozens of real scenarios, and manages it from day one. If anything needs to change — new services, updated hours, different call routing — we handle it. Usually within 24 hours.
Diagnostic scheduling vs repair scheduling
Bay availability and tech capacity
Service advisor load
Peak call times
Price-shopper handling
Estimate follow-ups
Whether you run general repair, tire, or auto body — your agent is configured specifically for your services.
Tell us about your shop — your services, your hours, your scheduling preferences, your tone. We build a custom AI agent, integrate it with your systems, and have it live in under 24 hours. You approve it. We launch it. That's it.
Every call is picked up instantly — during business hours or after closing.
Vehicle info. Symptoms. Urgency. Exactly how your advisors would ask.
Books directly into your calendar or shop software
Transfers urgent situations
Logs everything in your dashboard
Clean calls. Clean intake. Clean scheduling.
No voicemail. No missed opportunities.
Appointments get scheduled during the call — not hours later.
Every customer, vehicle, and issue logged cleanly.
Calls handled even when your shop is closed.
Follow-ups happen automatically so customers don’t slip away.
Calls, bookings, and performance — all in one place.
A 4-bay independent shop
A high-volume tire center
A regional multi-location group
A franchise operation
Standardized intake
Consistent booking rules
Central visibility
Location-level performance tracking
Operational control for shop owners. Visibility for leadership teams.
Shops typically see significant increases in booked appointments simply by eliminating missed calls.
More booked ROs
Fewer empty bays
Higher approval opportunities
Reduced advisor overload
Stronger first impression for new customers
Write and edit your own call scripts
Configure integrations with your SMS/calendar
Monitor call quality and fix issues
Update the system when your shop changes
Troubleshoot when something breaks
Train your team on how to use the platform
We write every script based on your shop's services, tone, and workflow
We connect everything and test it before launch
We review calls weekly and optimize proactively
Tell us what changed — we update it within 24 hours
We monitor 24/7 and fix issues before you notice them
There's nothing for your team to learn — it just runs
Your agent sounds like your shop. It operates like your shop. And you never have to touch it.
7-Day Free Trial
Unlimited Minutes
Fully Custom Agent Included
No Setup Fees
Live in Under 24 Hours
We Handle Everything — setup, configuration, optimization, ongoing management
Every plan includes
“We were missing 8–10 calls a day and didn’t even realize it. TorQi picked those up immediately. We booked 20+ more appointments in the first month.”
“Our intake is finally consistent. Every customer, every vehicle, every issue — captured cleanly.”
“We started booking jobs after hours without doing anything. That used to be completely lost.”
Your shop works too hard to lose jobs to voicemail. TorQi can be live in your shop within 24 hours — and you don't have to set up a single thing. We do it all.
Start Your 7-Day Free Trial
